Who is Odette..........................?

Travel days

A Scrapbook

My life - a pictorial journey

e-mail Odette Lind

ICDL

The People Pages

Go To : The Lind Pages

Leonard Boucher

Helene Mladova Boucher


Qualifications
ICDL - certified personal trainer - Affiliate member of the Computer Society of Zimbabwe - Assistant editor for the new version 4 of the ICDL course materials for Zimbabwe - 2004 - trains for organisations and on a one to one basis (details here)
IATA/UFTA preliminary and advanced diplomas - Senior Tutor for IATA/UFTA examinations (Geneva) (granted 1984)
Quality Management
Airline fares and sales courses with Air Zimbabwe, Air Rhodesia, Lufthansa, British Airways, Sabena, Kenya Airways and others.
Supporting Microsoft Windows 95 - certificate gained June 1998
HTML course in Web Authoring
Computer program knowledge includes Microsoft Windows 95/98, Microsoft Office 2000 including Publisher, Access, Power Point and Front Page, Coral WordPerfect (all versions), Macromedia - Dreamweaver, Fireworks, Flash, Extreme3d, (some work with Director7), Photoshop 5., Extensis Plug-ins, Coral Draw - all versions, various graphics animators and other graphics programs including Java development.
Official Beta tester for Microsoft 2000 millennium operating system.
Completed education in America through high school level
University of Legon Accra Ghana - Ancient History and Archaeology
Employment:
Now Personal Trainer for ICDL and consultant in web design and portal administration, web design and development - teaching html and web development
Consultant to YoAfrica – updating news, local interest, events and restaurant guide.
Consultant to M-Web on news and local content - designing web sites and researching, writing, administrating and providing content of a local nature. Developing news and local interest. Updating news and focus areas. Updating and administration of local sites on a daily basis. Providing recipes of the day and a cookery course for the M-Web Portal Food page. Running of Pet's Place (still operational).
rom the take over by M-Web in May 2000 until 2003 - M-Web Studio Manager - in charge of the M-Web portal and web design for M-Web Zimbabwe. Management and supervising staff and updates for portal with special attention to the journalistic side of the portal which involves the choice of news items and the processing of special events pages i.e. the elections, Queen Mothers Death etc. Design of web sites for local content - Wild Zimbabwe, Tree Society, Harare City Orchestra, Eclipse 2001, Zimbabwe Genweb Project, Harare Gun Club, Chocolates Galore, Anti Hijack Trust, Birdlife Zimbabwe, Gem Society, Commercial Farmer's Union, RIFA, Winefinders etc.
July 1998 - to the takeover by M-Web - Cybermedia Harare Manager (Senior manager for Samara) then manager Content for M-Web Zimbabwe
Responsible for daily management of office and staff In charge of Cybermedia accounts, invoicing etc.
Preparation of quotations and proposals for web design
Briefing of designers
Quality control, updating and maintenance of sites, and management of such bases as the Samara classified adds, banner advertising and online publications
Design and development of web pages
Sub-project manager in control of web site development for the United Nations Virtual Office in Zimbabwe
Training and support
Promotion
Sites include UNIFEM. WHO, Childline, Riverhorse Safaris, Wild Horizons, CFU, ILOSAMAT, Leopard Rock, Sterkinekor, Kariba Houseboats, CFU, Zimbabwe Eclipse, Birlife Zimbabwe, Tree Society of Zimbabwe, Harare Gun Club, Harare City Orchestra, Winefinders.

July 1997 - Aug 1998
Probe Market Research Harare
Senior Market Research Supervisor
Organization and supervision of 25 interviewers
Assisting in research and writing and setting up of questionnaires
Checking and organization of data
Sampling, sample frames and code frames
Assessment of data to report level
Presentation and writing of reports
Training in telephone, face to face and in-depth interviewing
Setting up systems for client files and working systems for surveys
Various surveys worked upon included banking, computer science, travel, trade and manufacturing and media

Dec 1995 - July 1997
Abercrombe and Kent Harare
Tours Division Manager and Groups Department Manager - Operations Manager - Harare
In charge of rates, incentive tours and special tour creation
Created international and local rates schedules
Created and wrote specialist tours for international market
Created self-drive program
Staff control
Creation and writing of manuals
Creation and implementation of airline and tour operator educationals
Created and implemented in house training courses in travel, public relations, customer service, and motivation
Set up computer systems for reservations
Set up specialist tours department and authored series of creative specialist tours for North America and the UK markets
Authored special manuals and destination brochures
Due to Abercrombe and Kent moving Africa head office from Harare to Johannesburg and a massive redundancy campaign there was no need for my services in Harare I was involved in the redundancy operation in the office including staff relations and government regulations Worked for the organization from home until full operations and responsibility was transferred out of the country


April 1991 - DEC 1995
Travel Training and Consulting Services Harare
Director
Consultant with various companies, Zambezi Trails, Lomagundi Travel, Travel International, running offices and assisting in travel consulting when staff not available
Training in travel procedures for company staff including Meikles Hotel, Barclays Bank, Lonrho (David Whitehead). Courses involved customer relations, liaison between industry principals, travel law, interruption and relations with industry members.
Writing and creation of the course Specialist courier for tour companies including UTC (Rock Art and Historical Tours).
Editing and presentation of final reports and documents for national Blankets, British Steel (ZISCO), Imani Development and others
Scripting, editing and final presentation for authors - including L Boucher
Script writing has included - Countess Billie - ( Film Script ) - (in collaboration with L Boucher ) - Mystery of Doctor M (Anglia Television) - One Two Three - (educational film for University of Ghana) - Radioactive Isotopes in Soil Testing (University of Ghana) - The Volta River Research Project (Volta River Research Project under direction of Prof. George Lawson) Advertising and Promotional films.
Managing Director for FX1 - company formed to market the oil additive in Zimbabwe

April 1990 - April 1991
Zimbabwe Travel Bureau Harare
General Manager
Was brought in to obtain the company's IATA license

1990 - 1991 Speciss College Harare
Senior Tutor IATA/UFTA examinations Course included marketing, travel procedures, customer relations, office management, accounting for travel, geography, history, systems, office procedures, office design, conferences, group travel, fares, law, regulations, airline procedures and travel agency regulations and protocols, local office regulations and procedures.
Set up course in Zimbabwe and wrote 'guide-a-learns' (course outline) for the course


Sep 1987 - March 1990
Budget Tours/Travelworld Harare
Managing Director
Set up company together with two partners
Obtained IATA license
Produced in house training program - customer relations, fares and travel procedures Promotion and advertising - including all brochure content
Costing of tours local and regional (Mauritius, Reunion, Madagascar. Kenya, Malawi)
Hosting and preparation of educational tours for local agents to regional destinations
Preparing and design of stands for trade exhibitions and brochures

Oct 1986 - Oct 1987
Welcome Travel Harare
Manager
Brought in to obtain IATA license
Left company when it was sold due to the death of George Elcombe.

Aug 1981 - Oct 1986
World Travel Bureau Harare
Assistant Manager
All managerial duties including management reports, accounts and senior consulting, advanced fares and major business house accounts - including travel for Chinese Diplomats world wide - this included all fare construction and ticketing

June 1976 - June 1981
Mitchell Cotts Travel Harare
Senior Consultant and Travel Supervisor
All consulting and supervisory functions

Jan 1974 - Aug 1974
Holiday Inns Bulawayo/Harare
Marketing and sales representative
Set up reservations system for Holiday Inns in Zimbabwe
Marketing and sales including educationals for travel agents and clients - news releases and publicity material

May 1971 - DEC 1973
Travel International Harare
Senior Consultant in charge of major business accounts.
Set up and conducted first conducted tours to Kariba (Bumi Hills) - wrote the historic and tourism information used by the guides
In charge of all major business accounts
Raptim representative for Southern and Eastern Africa

Feb 1970 - May 1971
Park Travel /Renwicks Travel St Austell Cornwall
Assistant Manager
All fares ticketing and sales returns
Package Tours
Business House accounts
Senior consulting
Managerial duties included banking, accounts and training

March 1967 - Nov 1969
Leopold Walford Lusaka Zambia
Shipping Department Manager/Senior Travel Consultant
Joined the Travel Industry as junior consultant
Appointed senior consultant Appointed Manager Shipping department in charge of 5 staff dealing with Union Castle/ City Line and others

1967
University of Zambia
Lusaka Zambia
Consultant to the Physics Department on Special Projects
Filming of special projects under Prof. Allan Ward
Production of special films and presentations

1963 - 1967
University of Legon Accra Ghana
Head of University Film Department
Special projects for the Physics Department under the direction of Allan Nunn May
Ran education department film section
Awarded special commendation by Kwame Nkrumah for work on the Volta River Research Project
Award for Special Films at the Cork Film Festival for "One Two Three" - a film on special experimental educational methods in Ghana - collaboration with Leslie Daiken writing, camera work, direction and editing
Initiated and wrote training course in filmic recording for scientists and their projects
Filmed and recorded work done by the Botany and Zoology departments under Prof. George Lawson and Prof. J. Yure
UPI representative responsible for first filmic footage of the Ghana Coupe

Prior to working in Ghana :
Various: London/Norwich/Harare - Various work in Theatre and Film
Cinechome Limited - Bournemouth - Film Editor - involved in editing films for Decca navigator, Glaxo, International Harvesters (one of the last people to work on Nitrate stock negative film in the United Kingdom) Bonnie River Oil Exploration in Nigeria
Anglia Television - Norwich - various roles in feature productions including 'the Mystery of Dr M'
ART Films - Salisbury - Rhodesia - Editor and Production Executive - filmed and edited the first sound on film documentary news/sports film for RTV - the Castle Tankard in 1960 (on screen 4 hours after event - a world record for sound on film productions at that time!)
Representative for United Press International responsible for filmic content and narration of news items sent out of the Federation including the historic filming of the UN Plane crash in the Congo
Ran all functions of the oldest surviving cinema in the UK in St Blazey Cornwall - this included front of house and projection

Worked with WPTA in St Paul Minnesota USA, talk shows, ads, interviews
Publications
The Connection between Crete and Egypt in the 18th dynasty (University of Legon - Ghana) Tourism - the Interface - University of Zimbabwe
The Role of the Travel Agent - University of Zimbabwe Course on Tourism
The Medicinal Uses of Boophane Disticha
Walbergia in Zimbabwe

Additional professional activities
Chairperson of the Association of Zimbabwe Travel Agents and Committee member for 4 years - 1982 - 1986
Responsible for the first Travel Agents Training Course held under the Association of Zimbabwe Travel Agents
Member of Zimbabwe Government Tourist Board Committees dealing with Tourism projects during the period 1980 - 1990
Counseling and Career guidance for Chisipite Senior School, St Johns College and Arundel Senior School - Harare
Cordon Bleu Certificate
Director S J Lind Computer Sales and Services, Travel Training and Consultancy Services, Nothando and Spirit Tours and Safaris

Professional memberships
Affiliate member of the Computer Society of Zimbabwe
Skal Club of Harare (Past secretary - two terms)

Community activities
Organise and administer Alveston Avenue Community projects including security
Neighborhood Watch - Borrowdale - write, edit and produce newsletter
RIFA Education Camp - attend senior schools camps as lecturer and guide
British consular correspondent in Harare

Society memberships :
Active member Tree Society of Zimbabwe - including updating of their web site
Philatelic Society
Harare Gun Club (webmaster)
Past Secretary Prehistory Society of Zimbabwe

Extracurricular activities :
Cultivation of indigenous trees and plants
Cultivation of herbs
Writing
Southern African Diploma in Herbalism

Awards received
Cork Film festival - best special film 'ONE TWO THREE' (The Piano)
Accra Ghana - special commendation by Kwame Nkrumah for work on Volta River Project

Hobbies and Interests:
Archaeology, Genealogy, Handicrafts, Weaving, Embroidery, Books, Writing, Classical Music, Cookery, Philately, Conchology, Martial Arts, films, web design and the Internet

Security clearance:
Top Security Clearance given for major exhibitions and for governmental conferences in Zimbabwe

Other experience :
Ridge Church School - Accra Ghana - seconded from university to teach special and difficult children
Ghana representative for UPI
Acting and dancing in productions for American and UK television
Scripting and writing in conjunction with Leonard Boucher - including script for Countess Billie
Ghost writing for hunters in Zimbabwe
Preparation of book on the occult and another on Unidentified Flying Objects in process.
Biography of my father also in process.

_________________________________________________
February 2008